If you’re like most small businesses, it’s more than likely that you’re working alone. And you’re single-handedly charting a course towards your destination. Which of course, leads me to believe you’re either too macho. Or a little silly. So can you indeed create a volunteer force? And how? First you’ve got to get over yourself […]
The Curse of the 10,000-hour ‘Talent Syndrome’
Imagine if someone told you that you needed 10,000 hours to learn to drive a car. No? What about 5000 hours then? Would that be suitable? How about 3000 hours? Or 1000? Or 500? Ok, how about 60 hours? A very average person with a reasonable fear of cars can learn to drive in about […]
Can Three Words In Webster’s Dictionary Be The Key To Customer Loyalty?
Are you concerned about customer loyalty? Are your customers so loyal that they will stick with you through hell and high water? And if not, you really need to question how you can create a customer relationship that’s so gluey, that you never go bluey in the face. Funnily you don’t have to go far. […]
Why You Need To Send Your Competition A Thank You Card
When a client wants to sign up to the Protege Program, they often ask: Will the Program help me be successful? And my answer is a bit weird. Because it’s not an answer. It’s a question. The question is: Do you have competition that’s doing exceedingly well? Competition: What do they have to do with […]
