Why Clients Buy—And Why They Don't
We tend to think all is well with the world when no one complains. Yet, most customers rarely complain. Instead, they just walk out of the door, without saying a word. A silent customer is not necessarily an asset. How can you get your customer to be a little more ‘noisy’—and why you should start […]
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How much does stress affect learning? It’s rare that we don’t learn lessons from a child. Even so, I think we don’t always pay closer attention to what they’re saying. My two nieces have taught me a lot. Here are a few nuggets of simple, yet intense wisdom. And yes, this learning helped reduce my […]
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How do you avoid high conflict? Are you pro or anti-vaccine? Are you pro this or anti-that? We seem to be pushed into one camp or the other and we end up getting ourselves in a tight corner. Is there a way to be part of a conversation and still neatly sidestep the argument? Right […]
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When starting up, it’s almost impossible to get clients. Yet, there’s a method that’s almost fail-proof and gets the client interested in you, right away. What’s more, this method not only gets you one job, but has the potential to get you back repeatedly. The big surprise is that it doesn’t work just when dealing […]
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Is perfection a curse? Is perfectionism holding you back? The biggest problem with perfection is we feel we have to keep to the job until it’s done. As logical as the idea sounds, it’s always—yes, always—counterproductive. Instead, there’s a method that’s far superior, and quicker. Which allows you to reach even higher levels of satisfaction […]
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Many books, yes whole books, are dedicated to the pursuit of happiness. And yet, all it takes is a simple mind shift. Happiness isn’t something we need to find, as it’s something we feel all the time. Which begs the question: Are unhappy people choosing to be sad? Find out how to tap into instant […]
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How do you prepare for a podcast interview? What makes a good podcast interview? In a perfect world, you would be asked a straightforward question, and you’d give the answer that was expected of you. And most of the time, interviews on podcasts, radio or TV can be just as you imagined, or even better. […]
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We often see overwhelm as a nameless, faceless monster. It seems to charge into our lives like some Godzilla and never wants to leave. However, the moment we categorise the concept of overwhelm into sections, we realise we don’t have to be powerless. Here’s a trip into the three faces of overwhelm and how to […]
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Sometimes we need to make big changes to our behaviour. Sometimes, it’s just a little tweak. In today’s episode we look at three very tiny tweaks that I learned while listening to other podcasts. And yes, you are likely to find good value in these tweaks too. Right click below to save this episode. Re-release: […]
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How do we keep writing? Are there specific writing tips you can follow to write better and get to the finishing line? We often go looking for a magical solution to help us write. And yet, the magic is usually found in the ordinary. How can seemingly repetitive advice help you become a consistently good […]
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